AI voice assistant · VIVYT
She always picks up.
IVI is our AI phone assistant. She answers calls, understands the request, books appointments and puts callers through when a person is needed. Around the clock, in over 80 languages.
Don't read. Call.
Talk to IVI. Now.
Test call Switzerland+41 44 505 70 72Test call Germany+49 6221 7239216No sign-up, no form, no sales pitch. Speak German, Swiss German or English. Ask for an appointment and feel free to put her to the test.
This is what a call to a practice sounds like
IVIGood day, Steinmann practice, this is the digital reception. How can I help you?
CallerHiya, I'd like an appointment for next week, please.
IVIWith pleasure. Tuesday at 2 pm or Wednesday at 10:30 am are free.
CallerWednesday morning, that works.
IVINoted: Wednesday, 10:30 am. See you then, and have a lovely day.
Appointment booked · transferred to the CRM
The film from the Switchboard · 18 seconds
Closing time. IVI picks up.
The practice is closed, the phone is not. In the morning there are three new appointments in the calendar, and nobody worked overtime.
The Champions League of AI
This is not a chatbot with a phone.
A program you type questions into is something completely different from a voice that holds a conversation in real time. It has as much to do with ChatGPT or a prompt as a pocket calculator has with accounting.
A chatbot
- waits until somebody types
- answers with canned text
- knows nothing about your calendar
- gives up when the question gets difficult
IVI
- picks up at the first ring, day and night
- understands dialect and follow-up questions
- books straight into your calendar and your CRM
- puts callers through to a person when one is needed
Three channels, one assistant
In, out and in writing.
Inbound: IVI answers every call. Outbound: IVI makes calls herself, for reminders and follow-ups. Chat: The same assistant answers in writing on your website, with the same knowledge. With a professional AI voice or your own.
The direct line
USA for the technology. Switzerland for you.
Thanks to our direct line to the USA, we always work with the latest technology. Setup and support come from Switzerland, for all of Europe. Your contact person speaks your language.
24/7available, even at night and at weekends
80+languages, Swiss German included
5 to 10working days until IVI is up and running
up to 60%fewer missed appointments thanks to reminder calls
Six steps to the first call
Step 1 of 6
Understand the business
We listen: which calls come in, which ones cost time, which ones must never be lost.
Step 2 of 6
Gather knowledge
Opening hours, services, prices, procedures: everything IVI should answer reliably.
Step 3 of 6
Develop IVI
Conversation flow, tone and voice are tailored to your business, not taken from a template.
Step 4 of 6
Connect to your systems
CRM, ERP, calendar and inbox, so that appointments and notes end up where you already work.
Step 5 of 6
Test thoroughly
We run through the scenarios, including the awkward ones, before a real customer calls.
Step 6 of 6
Go live
After 5 to 10 working days, IVI takes the first calls. Fine-tuning continues after that.
Open prices
From CHF 149 a month.
Setup from CHF 999 one-off. Call minutes beyond the free allowance charged by usage. What it says here is what it says on the invoice.
| Package | Per month | Included |
|---|---|---|
| Basic Single practice, small business | CHF 149 | 1 assistant, 100 free minutes, 6 calls at once, 2 languages, then CHF 0.34 per minute |
| Premium The usual starting point | CHF 249 | 3 assistants, 200 free minutes, 10 calls at once, 4 languages, 2 integrations, then CHF 0.30 |
| Enterprise Popular | CHF 599 | 6 assistants, 500 free minutes, 20 calls at once, 10 languages, 5 integrations, then CHF 0.24 |
| Custom | On request | Custom interfaces, assistants and minutes as needed, a personal contact person |
The front door
Just ring the bell.
Or call IVI yourself right now. She is already waiting. For everything else, we are here.